FTC issues new set of recommendations to prevent cramming by telcos
August 4, 2014
The US FTC recommended telecom companies to prevent cramming, which is the illegal practice of hiding unauthorized charges, including giving customers express right to block third-party charges and developing a transparent process for resolving disputes
TruthInAdvertising.org
About four weeks after the Federal Trade Commission (FTC) filed a multimillion-dollarcomplaintagainst T-Mobile on cramming issues, the agency on Monday issued a report on how mobile carriers and others should protect consumers from it.