Healthcare.gov’s users speak out: ‘Clean this mess up’
October 25, 2013
Health and Human Services asked for comments about its website. It got them by the hundreds. Consumers and insurance agents say they were stymied, and one applicant said he and his wife were wrongly listed as incarcerated - then denied
Charles Ornstein (ProPublica)
Over the weekend, the U.S. Department of Health and Human Services began unveiling its effort to fixHealthcare.gov, the home for the federal insurance marketplace. Part of that was ablog post soliciting commentsfrom folks who have tried the site.