Sucheta Dalal :4 Ways to make RBI\'s draft Charter on Customer Rights meaningful
Sucheta Dalal

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4 Ways to make RBI\'s draft Charter on Customer Rights meaningful  

September 22, 2014

The RBI should constitute a committee of experts with majority representation from  users of banks’ services to ensure that a fair, just and equitable charter is evolved

 

Gurpur

 

The draft Charter of Customer Rights proposed by the Reserve Bank of India (RBI) is only a half-baked product, serving no useful purpose.

 

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-- Sucheta Dalal