Air India asked to pay Rs50,000 to woman passenger
Moneylife Digital Team 29 March 2013

The carrier was directed to pay Rs50,000 as compensation to a woman flier for causing her inconvenience by not loading her luggage in the flight

State-run carrier Air India has been asked to pay Rs50,000 as compensation to a woman passenger for not loading her luggage during her flight to Abu Dhabi from New Delhi in 2007.

 

New Delhi District Consumer Disputes Redressal Forum asked the carrier to pay the compensation on a complaint filed by Sandhya Sharma.  In her complaint, she claimed that she suffered great difficulties due to loss of her suitcase during the travel. The suitbase was delivered to her three days after she reached Abu Dhabi.

 

"Although some compensation of 300 Dirham was given to the complainant by airlines, it is not sufficient for the inconvenience suffered by the complainant. Considering the complaint, we award Rs50,000 in toto as compensation for the inconvenience suffered by the complainant including litigation cost," the bench presided by CK Chaturvedi said.

Comments
PRABHAT
10 years ago
IT IS SUGGESTED THAT WHILE AWARDING COMPENSATION , THE DEFENDENT MUST BE ORDERED TO DEPOSIT EQUAL AMT. TO GOVT. FUND AND ALL THIS AMT. MUST BE CLAIMED FROM ERRING OFFICIALS SO THAT IT MAY NOT HAPPEN IN FUTURE . IT WILL HELP IN REDUCING NO. OF CASES.
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