Complaints redressal: SEBI’s high cost experiment

A new tech-based system has been announced. What happened to the old ones?

A flurry of pro-investor announcements by the Securities and Exchange Board of India (SEBI) in the last few days of chairman CB Bhave’s tenure are most welcome, even if they raise a few questions. One of the measures is SCORES (SEBI complaints redressal system), a “web-based centralised system for speedy redressal of...

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