Recovery Threats: Barclays’ Style

Barclays Bank, a relatively new entrant into India, has yet to learn that Indian courts and regulators do not take kindly to recovery threats by big lenders. Not only has it employed a call-centre to make recovery calls, but it apparently goofed up and has given the recovery centre a list of potential customers for telemarketing. Consequently, people who have nothing to do with Barclays...

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