Master Service Agreement shows that TCS is responsible for operations, printing of passports and addressing ‘grievances’. Pune Passport Grievance Forum to file complaint with CIC for not adhering to pro-active disclosures under Section 4 of the RTI Act
Vinita Deshmukh
Regional Passport Officer, Pune, Shakuntala Rane assured members of the Pune Passport Grievance Forum (PPGF) that she will address the passport complaints filed by aggrieved passport applicants with the PPGF, by 18th February. She also said she will make the procedures easier for applicants in a fortnight’s time.
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