CONSUMER INTEREST


Health and safety are at the core of all important consumption led decisions with the Covid-19 pandemic extending its grip across the globe, according to the latest wave of 30-day analysis-based consumer survey by Deloitte.   The survey said that with respect to India, which is seeing...

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Moneylife Digital Team 27 April 2021
The National Consumer Disputes Redressal Commission (NCDRC) has granted relief to a Kerala-based hospital and its doctor who performed laparoscopic appendectomy surgery on a patient suffering from acute appendicitis after noting that the doctor made the correct diagnosis and treated the...

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Moneylife Digital Team 26 April 2021
An administrator (admin) of a WhatsApp group cannot be held liable for any objectionable content posted by a member of the group, unless it is shown that there was a 'common intention' or 'pre-arranged plan' to act in concert between the two, rules the Bombay High Court.    While...

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Amitabha Banerjee Amitabha Banerjee 26 April 2021
No, this Moneylife article is not about money, but certainly about life! Well, I guess it is a bit about money, too, because we consumers spend the money, right?   Wherever you go to get some goods or service, you will find unwritten rules about how your needs should be met....

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Moneylife Digital Team 22 April 2021
Several WhatsApp users have been receiving an app update link on their phones (and many have even unsuspectingly forwarded the link) which claims that it can turn the WhatsApp theme from its trademark green colour to pink and promises of additional features.    However, experts say,...

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The Delhi High Court on Thursday declined to set aside the Competition Commission of India (CCI) order calling for an investigation into allegations of abuse of dominance levelled against WhatsApp in connection with its privacy policy.   A single bench of Justice Navin Chawla said it...

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TruthInAdvertising.org 22 April 2021
It’s an open secret in the plastics industry that recycling plastic generally doesn’t work. Yet consumers drop plastic products in the recycling bin every day. Why? Because the plastics industry convinced them that they can keep plastic out of landfills.   According to an

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Subhash Narayan (IANS) 22 April 2021
Petrol and diesel prices may increase soon at the end of the ongoing Assembly elections with oil companies looking to raise the retail price of the two auto fuels between Rs2 and Rs3 per litre in phases and make up for the losses they incurred by keeping the prices at artificially low levels...

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More urban Indians are facing payment app frauds (24 per cent), identity thefts (20 per cent) and payment card frauds (18 per cent) than ever before during the pandemic, a new report said on Tuesday.   Payment-related frauds are the most common forms of breaches suffered by people,...

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The Supreme Court on Monday sought response from Centre and states on a plea seeking permanent ban on all unauthorised production, and companies and individuals carrying out illegal adulterated honey business.   The plea, filed by the Anti-Corruption Council of India Trust, through...

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Amitabha Banerjee Amitabha Banerjee 09 April 2021
Maharaja Ranjit Singh is said to have remarked ‘Sab lal ho jayega’, meaning that the British red will cover the entire map of India. He was right – it did.    Now union minister Nitin Gadkari says ‘Sab green ho jayega’ (or words to that effect), meaning that all vehicles will become...

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While people are yet to digest the huge Facebook data leak of 533 million users (including 6.1 million Indians), Microsoft-owned professional networking platform LinkedIn is now facing a massive data leak of 500 million users that is allegedly being sold online.   An archive with data...

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Moneylife Digital Team 07 April 2021
The National Consumer Dispute Redressal Commission (NCDRC) has dismissed a complaint against Vishakhapatnam-based Care Hospital’s Institute of Medical Sciences, and its doctors including a cardiologist Dr GSR Murthy and general physician Dr Swaroopa Rani and held that there was no deficiency...

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Yogesh Sapkale Yogesh Sapkale 01 April 2021
As a consumer, you can book more than 12 refills of liquefied petroleum gas (LPG) and there is no waiting period of 14 days between two bookings, a reply received under Right to Information (RTI) shows. This clarification will give a relief for lakhs of domestic LPG customers, who are...

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Moneylife Digital Team 30 March 2021
Millions of e-mandates or auto-debits set up by customers for paying utility bills and subscriptions could fail from 1 April 2021, with many banks not upgrading their capacities, warns Internet and Mobile Association of India (IAMAI). The Association points to a circular issued by the Reserve...

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The Food Safety and Standards Authority of India (FSSAI) has made it mandatory for manufacturers of packaged drinking water and mineral water to take BIS certification for obtaining license or registration from the regulator.   The FSSAI on Friday said that FBOs(Food Business...

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Moneylife Digital Team 26 March 2021
With March 2021 marking the one-year anniversary that the World Health Organization declared COVID-19 a pandemic, an analysis shows COVID-19 vaccine-related phishing attacks rose by 530% between December 2020 to February 2021. Criminals also set up fake websites of Pfizer and BioNTech steal...

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Moneylife Digital Team 26 March 2021
While banks and other financial institutions offer nomination facility for customers, there is no provision for successive nomination like what the insurance companies provide. Looking at the changing circumstances, the Reserve Bank of India (RBI) needs to take a proactive step and introduce...

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Moneylife Digital Team 25 March 2021
While online or digital payments have been on a rise especially after the spread of the COVID19 pandemic in India, it is observed that these frauds are taking place through social engineering techniques like vishing and phishing, says the government. During FY2019-20, banks have reported...

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The central government on Friday urged the Delhi High Court to restrain WhatsApp from implementing its new privacy policy.   "It is humbly prayed that the Respondent No. 2 [WhatsApp] may be restrained from implementing its new privacy policy and terms of service dated 04.01.2021 from...

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