CONSUMER ISSUES


IANS 30 November 2022
Meta-owned WhatsApp on Wednesday said it banned over 23 lakh bad accounts in India in the month of October in compliance with the new IT Rules 2021 which are being amended to put more responsibilities on social media platforms.   Between October 1 and October 31, 23,24,000 WhatsApp...

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Moneylife Digital Team 30 November 2022
The harassment, humiliation and mental agony of customers in the name of updating know-your-customer (KYC) continues unabated, and banks are regularly found freezing accounts without any intimation or communication, as mandated by the regulator.    This inflicts 'financial death' on...

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IANS 29 November 2022
Google-owned YouTube on Tuesday said that it has removed over 1.7 million videos in India for violating its Community Guidelines in its Q3 report.   In the same period, the streaming platform removed over 5.6 million videos globally for violating its community...

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Amitabha Banerjee Amitabha Banerjee 28 November 2022
Why aren’t electric cars becoming more popular?   Accepted answers: - Too expensive - Not enough range - Not enough charging facilities   Big problems, huh?   Solving them is proving to be difficult. Currently, the focus is on large capacity chargers which...

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Yogesh Sapkale Yogesh Sapkale 25 November 2022
While the festival season in India may have ended,  globally, the holiday season will continue till the New Year. This is a time to be more careful while clicking any link from any message offering discounts and goodies and not to share your personal or financial information with strangers or...

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IANS 23 November 2022
Samsung, or rather "samsung" with a lowercase S, is one of the most commonly used passwords in at least 30 countries, a recent study by password management solution company Nordpass has showed.   According to SamMobile, using the name of your smartphone/TV/home appliance brand, for...

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Moneylife Digital Team 22 November 2022
Elon Musk on Tuesday announced that the relaunch of the "Blue Verified" badge has been suspended until the problem of impersonation on the platform stops. The introduction of an $8 per month blue tick verification plan led to the creation of various fake accounts on the...

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IANS 21 November 2022
Amazon founder Jeff Bezos has warned consumers and businesses to postpone large purchases during the holiday season in anticipation of an economic recession.   In an interview with CNN, he advised consumers to keep their cash safe and avoid unnecessary spending.   Due to the...

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Yogesh Sapkale Yogesh Sapkale 18 November 2022
After trying to imitate toll-free or other numbers used by banks for customer care, cyber fraudsters are now impersonating financial institutions on social media. On Twitter, fraudsters have created fake accounts of ICICI Bank and are sending out dubious replies to customers under the pretext...

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Moneylife Digital Team 17 November 2022
Personal data breach is increasingly common in the financial services sector. With 59% of respondents claiming that their data has been compromised by loan agencies, 40% allege that it has been the insurance provider and 34% believe that it is the banks that misused their data. It is clear...

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IANS 16 November 2022
Keeping in view the declining cases of COVID-19 in the country, the government on Wednesday removed mandatory requirement to wear masks in flights.   The ministry of civil aviation said that the decision has been taken following a review meeting on the issue with the ministry of...

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Moneylife Digital Team 16 November 2022
The National Payments Corporation of India (NPCI) has started providing support in tracing transactions of Rupay and non-Rupay cards, Aadhaar-enabled payment system (AePS), FASTag or national electronic toll collection (NETC) to law enforcement agencies (LEAs) registered on CyberSafe. This is...

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IANS 16 November 2022
The district consumer dispute redressal forum has ordered the municipal corporation of Gurugram (MCG) to give interim compensation of Rs2 lakh to a woman, who was critically injured after being attacked by a pet dog of Dogo Argentino breed in the Civil Lines area, here in August.   On...

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IANS 16 November 2022
The Delhi High Court has restrained Amazon India from selling Pakistan-made Rooh Afza while hearing a trademark infringement suit.   The Hamdard National Foundation and Hamdard Laboratories India (Hamdard Dawakhana) had moved an application before the high court, requesting it...

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IANS 15 November 2022
Google will pay a historic $391.5 million in settlement to 40 states in the US over allegations that the tech giant tracked users location data without their consent in the country.   Last month, Google paid $85 million to the state of Arizona to settle the claims that the tech giant...

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TruthInAdvertising.org 14 November 2022
In a promotion on its website for its Galaxy Watch 5, Samsung advertises that consumers can get a “$75 trade-in credit – guaranteed with any watch trade-in, in any condition.”   Any condition?   A TINA.org reader said he was denied the trade-in credit because he couldn’t get...

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Yogesh Sapkale Yogesh Sapkale 11 November 2022
Despite all the ups and downs, banking still remains one of the most trustworthy businesses in India. No wonder, a 'rare' genius with entrepreneurial instincts not only opened a bank but ran nine branches in Tamil Nadu without obtaining any licence from the Reserve Bank of India (RBI). This...

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IANS 07 November 2022
About 50% of Indian consumers are now open to buying electric vehicles (EVs), albeit with a caveat, while 54% of consumers are still concerned about EV quality, a report showed on Monday, adding that EV range anxiety now appears to be a misperception.   As per the report by CyberMedia...

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Yogesh Sapkale Yogesh Sapkale 05 November 2022
Finally, it has happened. Elon Musk has bought Twitter by paying a humongous US$44bn (billion) and immediately decided to review the coveted blue tick verification to make it a paid product. After a public discussion on charges, which started at $25 a month, Twitter announced a charge of US$8...

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TruthInAdvertising.org 03 November 2022
For years automakers have been using patriotism to sell cars, knowing that consumers prefer products that are made in the U.S. and are even willing to pay more for them. No Super Bowl is complete without at least one patriotic car commercial. And in a politically divided country, embracing...

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