CONSUMER ISSUES


Moneylife Digital Team 20 July 2021
The Consumer Disputes Redressal Commission at Punjab, has upheld an order penalising a holiday club for unfair trade practices. Genial Holiday Club offered holiday accommodations at various locations.   In September 2019, the district consumer forum had (in an ex-parte order) ordered...

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Moneylife Digital Team 20 July 2021
If the travelling ticket examiner (TTE) is missing from the train coach, it is to be construed as deficiency in service as per the Gondia District Consumer Disputes Redressal Forum, which has imposed a penalty of Rs30,000 on Indian Railways.   The bench of president Bhaskar Yogi and...

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Moneylife Digital Team 16 July 2021
In a strongly worded order, the Bombay High Court (HC) has ordered Jayesh Shah and Ketan Shah, both directors of Ravi Development LLP to prove that they are ‘paupers’ by producing their and the firm’s bank account statements and sharing details of their standard of living. The HC was angry...

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Moneylife Digital Team 15 July 2021
Bureau of Indian Standards (BIS) officials have seized 714 grams of gold jewellery bearing spurious BIS Hallmark during its search and seizure operation at Andheri in Mumbai.    "During the search and seizure operation at the premises of Classic Karat Assay Lab Pvt Ltd, located at...

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TruthInAdvertising.org 15 July 2021
How much of the real fruit pictured on the label actually makes it in these products?   Slick images of strawberries, lemons, limes, oranges, and other wholesome-looking fruit adorn the front labels of a number of popular grocery store items, beckoning consumers with a healthy snack...

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Moneylife Digital Team 14 July 2021
While dismissing an appeal filed by Mumbai-based PD Hinduja National Hospital, the National Consumer Disputes Redressal Commission (NCDRC) has asked the hospital to pay Rs3.51 lakh to a patient. Hinduja Hospital had filed an appeal against an order passed by Maharashtra state consumer...

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Moneylife Digital Team 14 July 2021
An Ahmedabad-based consumer court has ordered a multi-brand clothing retailer Brand Factory to pay Rs1,500 as compensation to a customer for charging him Rs10 for a carry bag.    The Consumer Disputes Redressal Commission (Ahmedabad rural) also asked the retailer (Brand Factory) to...

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Amazon online store suffered a global outage on Monday, including in India, as users tried to place orders but could not access the product detail page.   According to website outage tracker Downdetector, the online store of ecommerce giant suffered an outage that began early Monday...

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Moneylife Digital Team 09 July 2021
The District Consumer Disputes Redressal Commission at Panchkula, has imposed a penalty of Rs20,000 on food delivery platform Swiggy for levying Rs4.50 goods and service tax (GST) on the maximum retail price (MRP) of three soft drink bottles from a customer.   Abhishek Garg, a...

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There may be no respite for fuel consumers in the country facing high prices of petrol and diesel for the past couple of months as global oil scenario is expected to remain firm with oil cartel OPEC failing to reach an agreement on gradual raising of oil production to meet the growing...

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The National Anti-Profiteering Authority (NAA) has directed GST officials to ensure that the reduced tax rates on Covid-related items are passed on to the consumers.   In an office memorandum, NAA said that the supplies are required to commensurately reduce the prices of each of the...

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Reliance Jio and Google on Thursday shared more details about their jointly developed ‘Made for India smartphone -- JioPhone Next -- which will be available in the country from September 10.   Announcing the launch at the annual general meeting of Reliance Industries Limited on...

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The Competition Commission of India (CCI) has ordered an investigation into allegations that Google has abused the dominant position of Android in the country's smart TV market.   According to the CCI's order on Tuesday, the antitrust watchdog was of the prima facie view that Google...

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The government plans to revise the e-commerce regulations in the country and bring about stricter norms, wherein the much talked-about flash sales may prohibited.   As per the new draft regulations, no e-commerce entity shall allow any display or promotion of misleading...

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The Union Ministry of Information & Broadcasting said in a statement on Thursday that the government has amended the Cable Television Network Rules, 1994, adding a statutory mechanism to redress citizen's grievances/complaints.   The rules have been amended in accordance with the...

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To provide safe and secure digital payments eco-system, Ministry of Home Affairs (MHA) has operationalised the national helpline 155260 and reporting platform for preventing financial loss due to cyber fraud.   The platform provides a mechanism for persons cheated in cyber frauds to...

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The common man continues to face the heat from rising fuel prices as oil marketing companies once again decided to pass on the rise in global oil rates to consumers on Friday.   Accordingly, retail price of petrol and diesel got dearer by 29 paisa per litre and 28 paisa per litre to...

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Cyber-security researchers in India on Thursday said they have discovered a malicious free gift campaign pretending to be an offer from Tata Motors that is collecting users' data, and the campaign has been traced to China-based hackers.   The research wing of New Delhi-based...

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In a major initiative, the Maharashtra government has made the cumbersome process of vehicle registration process totally online - faceless and paperless - in view of the Covid-19 second wave's compulsions and as part of the Ease of Doing Business policy, officials said on...

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Sri Ganganagar, a small city in northernmost part of Rajasthan near the India-Pakistan border, is all set to get the dubious distinction of becoming the first in the country where retail prices of both auto fuels - petrol and diesel - will be hitting the century mark.   The city...

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