CONSUMER ISSUES


Moneylife Digital Team 15 September 2014
YouTube will be available offline in India in the coming weeks. This means you can download YouTube videos when connected to a high speed network, and watch it later without using Internet connection   Soon Indians would be able to download and store YouTube videos on their mobile...

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TruthInAdvertising.org 11 September 2014
What you should know about some of the industry's top brands, including Red Bull and 5-Hour Energy   All-nighters need fuel, and college students are increasingly turning to energy drinks to fill the tank. The antiquated coffee pot (h/t Keurig) might have helped mom and dad remain...

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SD Israni SD Israni 10 September 2014
Neither an inflated claim nor one that is too small has any bearing on the outcome of your complaint, as these cases show   The Consumer Protection Act (the Act) was enacted in 1986 to provide consumers a simple and easy way of seeking redress against sellers of defective goods or...

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Moneylife Digital Team 09 September 2014
Moneylife Foundation, as the voice of over 30,100 savers, has sent a memorandum to the RBI and also called for a round-table discussion on 13th September with like minded citizens, activists and NGOs to take up ATM usage and charges issue with the banking regulator   The Reserve...

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Moneylife Digital Team 09 September 2014
Information on Grievance Redressal Mechanism, names of nodal officers and contact numbers would be shared with the public on the portal   Minister for Civil Aviation, Ashok Gajapathi Raju Pusapati launched today a 'Know Your Rights' (KYR) portal of the Directorate General of Civil...

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Moneylife Digital Team 09 September 2014
The Delhi High Court has however, left it to Parliament and the Centre to frame rules for regulating the plying of erickshaws   The Delhi High Court on Tuesday said that the ban on e-rickshaws will continue. The Court has however, left it to Parliament and the Centre to frame rules for...

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Moneylife Digital Team 28 August 2014
The decision to fix pension entitlement of Rs1,000 under the EPFS-95 scheme will immediately benefit around 28 lakh pensioners who at present are receiving less than this amount   The Employees’ Provident Fund Organisation (EPFO) said it would start implementing its much awaited...

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Yogesh Sapkale Yogesh Sapkale 28 August 2014
The Competition Commission penalised 14 carmakers for restricting sale of genuine spare parts only through their authorised dealers. But what about mobile, TV, fridge, washing machine, oven and laptop makers which are doing the same?     Last week's ruling by the Competition...

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Moneylife Digital Team 26 August 2014
SBI is offering uniform interest rate of 10.15% on home loans irrespective of the loan amount   State Bank of India (SBI), the country's largest lender said, it has decided to offer uniform interest rate on home loans from 26 August 2014, irrespective of the loan amount. As per the...

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Moneylife Digital Team 25 August 2014
Neither the RBI nor the SEBI was interested in regulating deposits collected by jewellers. Now, new Rules under the Companies Act 2013, are forcing corporate jewellers to stop such schemes   Reliance Retail Ltd said it has decided to discontinue its 'Golden Steps Jewellery Purchase...

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Dushyant K Mahant 21 August 2014
Clearing all controversy, the Supreme Court ruled that the jurisdiction of such cases have to be the location where the cheque bounced, meaning the bank of the person, who issued the cheque and not the bank location of the complainant   Prosecuting jurisdiction in a cheque bouncing...

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James R Hood (ConsumerAffairs.com) 18 August 2014
According to ConsumerAffairs, a US-based consumer news and advocacy site, consumer groups putting pressure on retailers to dump products containing the chemical   The antibacterial triclosan has been around for years but has suddenly burst onto the scene as Public Enemy No. 1. It...

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Bapoo Malcolm Bapoo Malcolm 14 August 2014
Crooks clog the courts, denying the honest the time to have matters heard   Friday afternoon. It was getting late in the Thane district court. The next day was a holiday. The opposing advocate had not turned up. We asked the judge to consider our situation, coming all the way from...

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Moneylife Digital Team 08 August 2014
ASCI upheld 121 of the 140 complaints it received in May, ads that were banned included those promising to cure baldness, removal of unwanted hair, kidney stones without surgery, A+++ ratings for colleges and the usual surrogate alcohol ad. If only, some of them were true   The...

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Moneylife Digital Team 06 August 2014
Out of the 43 lakh claims settled by EPFO since April, more than 68% were settled in less than 10 days   The Employees' Provident Fund Organisation (EPFO) has settled over 11 lakh claims, including transfer and withdrawal of provident fund, during July.   "EPFO has settled...

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Fran Silverman (TruthInAdvertising.org) 06 August 2014
Consumers of news have the right to know if a particular piece of content was written, produced and paid for by a particular company, whether it makes them less likely to click on it or not   John Oliver has it right. In eleven minutes, the host of HBO’s Last Week Tonight has summed...

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Sucheta Dalal Sucheta Dalal 06 August 2014
Who pays Who benefits?   One of prime minister Narendra Modi’s ambitious plans is the massive financial inclusion drive which envisages a bank account for 150 million Indians by August 2018. The idea of financial inclusion is not new—it has been the buzzword at the Reserve Bank of...

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Sucheta Dalal Sucheta Dalal 05 August 2014
Educational loan for staff hiked to Rs20 lakh @ 5%   While RBI is gearing up to play a key role in the grand plan to bring 150 million households into the formal financial system, RBI employees have obtained a nice fat ‘financial inclusion’ of their own. Reserve Bank officials...

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TruthInAdvertising.org 05 August 2014
The energy drink company has agreed to offer a $10 cash reimbursement or $15 in Red Bull products to any consumer in the US who bought a Red Bull product since 1 January 2002   Red Bull has consented to cough up some $13 million in customer refunds to settle a class-action lawsuit...

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Moneylife Digital Team 30 July 2014
As on 31 March 2014, about Rs26,496.61 crore are lying in inoperative PF accounts with EPFO and it has asked its field staff to take all necessary care to reduce risk of frauds and to ensure that claims are authentic and payments are made to genuine claimants    Retirement fund body...

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