CONSUMER ISSUES


Bhamy V Shenoy 15 March 2013
Why the consumers are taken for a ride, while buying goods and services from the public, private and government institutions? Why the Consumer Protection Act has failed to usher in the much expected consumer revolution? What we can do to bring about real reforms Celebrating World...

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Moneylife Digital Team 12 March 2013
Moneylife Foundation, as the voice of 21,500 savers, has sent a memorandum to the RBI, pointing out why this move is premature, ill-conceived, impractical and hugely detrimental to the interests of consumers   The Reserve Bank of India recently issued a discussion paper titled...

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Sucheta Dalal Sucheta Dalal 12 March 2013
In a mockery of RBI's independence, a lowly under-secretary of Dept. of Financial Services has issued a fatwa to government banks to penalise you if you pay your credit cards due by cheque! The under-secretary got this idea from HDFC Bank!   Nearly a month after Moneylife Foundation...

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Moneylife Digital Team 27 February 2013
Delhi residents Sachin Dhiman and Sharnya had alleged that a retail outlet of IRCTC had sold each of them a bottle of Maaza having MRP of Rs12 for Rs15 The New Delhi District Consumer Disputes Redressal Forum has imposed a fine of Rs10 lakh on the Indian Railway Catering and Tourism...

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Moneylife Digital Team 18 February 2013
The consumer forum directed the bank to issue a no-dues certificate to Delhi-resident Vinay Chola and to reconsider a fresh card for him. The forum also awarded him compensation of Rs25,000 towards litigation charges and harassment caused to him The New Delhi District Consumer Disputes...

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Veeresh Malik Veeresh Malik 14 February 2013
For a rail commuter, health is more important and therefore, an increasingly large number of railway passengers are playing it safe by bringing their own food and light bedding. So, why not make food and bedroll charges optional on Garib Rath trains? If you have ever booked a ticket on a...

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MDT/PTI 31 January 2013
The high in demand Maruti Swift and Dzire models booked by prospective customers were delivered without booking after taking black amount about Rs50,000 to Rs70,000 in each car delivery case Chandigarh: Chandigarh Police has arrested three senior officials, including an Assistant...

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Moneylife Digital Team 28 January 2013
Following a complaint by Moneylife Foundation, the RBI has asked banks, FIs to share historical data with new credit bureaus, of which they had become members The Reserve Bank of India (RBI) has asked banks and financial institutions (FIs) to provide historical data to new credit...

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MDT/PTI 28 January 2013
The petition on Change.org noted that the ingredient, brominated vegetable oil, has been patented as a flame retardant and is banned in Japan and the EU. Brominated vegetable oil, or BVO, is still used in other drinks, including Coca-Cola's Fanta and PepsiCo's Mountain Dew   New York:...

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Moneylife Digital Team 21 January 2013
The consumer organisation wants the UPA government to take corrective steps against the “one address-one connection” rule and re-issue a fresh set of guidelines, keeping in view the joint family set-up in the country Ahmedabad-based Consumer Education and Research Centre (CERC) has...

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MDT/PTI 21 January 2013
HDFC’s individual loan book witnessed robust growth of around 31%, including addition of loans sold during this December quarter Mumbai: Housing Development Finance Corporation (HDFC) on Monday reported a 27.55% rise in consolidated net profit to Rs1,705.83 crore in the third quarter...

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MDT/PTI 21 January 2013
Customers can choose to pay for the vehicle either at one go or avail 3 or 6 month EMI options at 0% interest and also get a flat discount of Rs6,000 New Delhi: Shopping portal Snapdeal.com has tied up with Mahindra & Mahindra (M&M) for selling its two-wheelers to customers on the site,...

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MDT/PTI 21 January 2013
The consumer forum made the observation while pulling up New India Assurance for sitting on a claim for over three years prior to rejecting it and directed the insurance company to pay its policy holder Rs13.84 lakh, including Rs1 lakh compensation New Delhi: Insurance companies are...

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MDT/PTI 14 January 2013
Pulling up the airline for its careless attitude in handling the flier's grievance, the Consumer Forum held that once the baggage was handed over to JetLite, the carrier was responsible for its safety and security New Delhi: Low-fare airline JetLite has been ordered by a consumer forum...

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MDT/PTI 12 January 2013
Unlike cellular services where consumers have the option to switch between different mobile companies, LPG consumers would have the limited option of changing only their dealers, not the oil company New Delhi: Cooking gas consumers can now change their dealers as the government has...

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MDT/PTI 11 January 2013
The complainant informed the court that she suffered immense mental stress and agony due to the conduct of the company Thane: Dismissing a complaint by an investor using the services of a share broking company, the Thane District Consumer Disputes Redressal Forum has held that an...

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Moneylife Digital Team 10 January 2013
A District Forum in Gujarat ordered the post office to pay Dinesh C Parikh Rs1,01,565 with 9% interest from 4 November 2009, the date the postal department refused to return his fixed deposit or pay interest as it claimed he was not eligible to invest in the scheme Dinesh C Parikh, a...

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Sucheta Dalal Sucheta Dalal 08 January 2013
Legal Changes Planned? With social media playing an important role in highlighting the bumbling and bungling of the government, the effort to find ways to impose restraints on social media continues. Some thoughts are draconian. One such is to amend existing laws in order to “tighten...

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MDT/PTI 07 January 2013
The passenger said, on arriving at Delhi she found that her baggage was missing and she filed a property irregularity report with the airline and after a week her luggage was delivered in damaged state New Delhi: Lufthansa Airlines has been directed by a consumer forum to pay Rs50,000 as...

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Veeresh Malik Veeresh Malik 02 January 2013
India continues to bumble along about High Security Number Plates (HSNP). Here is a real life story What is the progress on the implementation of the high-security number plates (HSNP)? It has not been implemented in some parts of the country and is sort of bumbling on in some other...

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