CONSUMER ISSUES


MDT/PTI 21 January 2013
The consumer forum made the observation while pulling up New India Assurance for sitting on a claim for over three years prior to rejecting it and directed the insurance company to pay its policy holder Rs13.84 lakh, including Rs1 lakh compensation New Delhi: Insurance companies are...

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MDT/PTI 14 January 2013
Pulling up the airline for its careless attitude in handling the flier's grievance, the Consumer Forum held that once the baggage was handed over to JetLite, the carrier was responsible for its safety and security New Delhi: Low-fare airline JetLite has been ordered by a consumer forum...

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MDT/PTI 12 January 2013
Unlike cellular services where consumers have the option to switch between different mobile companies, LPG consumers would have the limited option of changing only their dealers, not the oil company New Delhi: Cooking gas consumers can now change their dealers as the government has...

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MDT/PTI 11 January 2013
The complainant informed the court that she suffered immense mental stress and agony due to the conduct of the company Thane: Dismissing a complaint by an investor using the services of a share broking company, the Thane District Consumer Disputes Redressal Forum has held that an...

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Moneylife Digital Team 10 January 2013
A District Forum in Gujarat ordered the post office to pay Dinesh C Parikh Rs1,01,565 with 9% interest from 4 November 2009, the date the postal department refused to return his fixed deposit or pay interest as it claimed he was not eligible to invest in the scheme Dinesh C Parikh, a...

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Sucheta Dalal Sucheta Dalal 08 January 2013
Legal Changes Planned? With social media playing an important role in highlighting the bumbling and bungling of the government, the effort to find ways to impose restraints on social media continues. Some thoughts are draconian. One such is to amend existing laws in order to “tighten...

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MDT/PTI 07 January 2013
The passenger said, on arriving at Delhi she found that her baggage was missing and she filed a property irregularity report with the airline and after a week her luggage was delivered in damaged state New Delhi: Lufthansa Airlines has been directed by a consumer forum to pay Rs50,000 as...

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Veeresh Malik Veeresh Malik 02 January 2013
India continues to bumble along about High Security Number Plates (HSNP). Here is a real life story What is the progress on the implementation of the high-security number plates (HSNP)? It has not been implemented in some parts of the country and is sort of bumbling on in some other...

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Moneylife Digital Team 27 December 2012
Timtara.com is attracting negative publicity due to its pathetic approach towards consumers through delayed shipments of products, inefficient consumer support systems and lack of refunds   Despite several warnings and outcries raised by duped consumers, online shopping portal

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MDT/PTI 26 December 2012
Besides the refund of Rs50,000, the consumer forum also directed the owner of Imperial Banquet Hall in Vashi to pay a fine of Rs10,000 to the complainant and also legal expenses of Rs2,000 Thane: Thane District Consumer Disputes Redressal Forum has directed owner of a wedding hall in...

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MDT/PTI 26 December 2012
Pulling up PSUs for behaving 'penny-wise, pound-foolish', the consumer fora in 2012 also made clear its displeasure with insurance companies -- private or state-run -- for denying rightful claims of consumers by asking the Centre to examine the issue and take action against the erring...

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MDT/PTI 24 December 2012
Gurjeet Singh of Muktsar district had alleged that ICICI Bank sold his vehicle at a price lower than its cost even though he had offered to pay the instalment, which he could not deposit on time because of remaining stuck in Maharashtra due to transporters' strike Chandigarh: A consumer...

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V Raghunathan V Raghunathan 21 December 2012
The harrowing story of an elderly woman highlights how easy it is for a genuine owner to be looted and that too by the State! This could be the story of any one (of the millions of people) in this country—a country where we believe the rule of law applies and citizens enjoy certain...

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MDT/PTI 20 December 2012
The panel also recommended providing provision for setting up an authority to check misleading advertisements and inter-ministerial committee to file suo moto complaint in consumer court on behalf of consumers New Delhi: To protect the interest of consumers, a Parliamentary panel has...

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MDT/PTI 12 December 2012
According to the FIR, a practising advocate in Karnataka High Court been receiving "obscene, threatening calls from a landline after filing a complaint with the Consumer Forum Bangalore: Police have filed a first information report (FIR) against Managing Director and Chairman, CEO and...

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MDT/PTI 10 December 2012
The customer sent the mail containing his daughter’s horoscope and photograph to the family of a prospective marriage alliance in Coimbatore, which never reached its destination   Madurai: The District Consumer Disputes Redressal Forum here has asked Professional Couriers to pay a...

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SD Israni SD Israni 05 December 2012
RBI has laid down what you can expect from banks, in great detail. Utilise the rules The article “Don’t bank too much on banks” in Moneylife (15 November 2012) attracted responses from several readers sharing their rough banking experiences. The next time you are faced with a...

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MDT/PTI 03 December 2012
TRAI, in a consultation paper says that deactivation of a SIM without prior intimation and on arbitrary grounds deprives the subscriber of his mobile number which might have been an identity for him for a long time New Delhi: The Telecom Regulatory Authority of India (TRAI) has initiated...

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Veeresh Malik Veeresh Malik 29 November 2012
If you have a grievance with a government department or ministry, here is how to file a complaint which does not require much effort skill and can be effective too   As an early adopter and practitioner of the Right to Information (RTI) Act, I have watched with some dismay as it...

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MDT/PTI 28 November 2012
The Court had asked the state government to give a district-wise break up of fake ration cards and inform what action it proposed to take against errant officials   Mumbai: The Bombay High Court has asked Maharashtra government to submit an action taken report against the officers...

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