CONSUMER ISSUES


According to the complaint, out of the government-sanctioned built-up area, Hiranandani utilised only a part, while the rest was converted into luxury apartments and sold at a premium price   Mumbai: A special court has directed the Anti-Corruption Bureau (ACB) to inquire into a...

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Moneylife Digital Team 02 July 2012
A loyal Tata Cards customer and a former tata employee was unable to redeem his points due to ‘faulty’ EDC machines at Tata partner outlets. Instead, of solving the problem, Tata Cards deducted his rewards points and shows no signs of engaging with the customer A Moneylife reader and...

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Moneylife Digital Team 28 June 2012
The National Consumer Disputes Redressal Commission ordered a builder to pay Rs1.50 lakh to a complainant, Suman Thekedar, for deficit in the built-up area, reported The Indian Express. Builder Sadashiv Kirad had handed over a 565sq ft flat against the promised area of 714sq ft to Ms...

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Moneylife Digital Team 28 June 2012
A New Delhi Consumer Forum ordered Malaysia Airlines to pay Rs1 lakh to its passenger for losing her baggage. Farah Mehta, a Mumbai resident, took a flight to Langkawi (Malaysia) from Delhi, on 7 March 2008 to attend her friend’s wedding. However, on reaching the destination, her bag carrying...

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Insurers go to any length to lure new customers, but when the time comes for payback, they often try to drag the claim proceedings and delay payments   I had a pension policy from Max New York Life (MNYL), which I surrendered in April 2012. However, I did not receive the cheque and...

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According to the complaint, the builder, Dombivali-based KU Patil & Enterprises failed to obtain completion and occupation certificate and as also did not provide water connection   Thane: A builder from Dombivali has been fined Rs2 lakh by the Thane District Consumer Redressel Forum...

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Moneylife Digital Team 26 June 2012
EAS Sarma, former power and finance secretary in his letter to the MCA secretary appealed to set up an inter-departmental group to collectively tackle MLM and pyramid schemes without any delay   EAS Sarma, former secretary to the Government of India (GoI) has appealed the ministry of...

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Aditya Govindaraj Aditya Govindaraj 25 June 2012
The maximum retail price is supposed to make consumers better off. However, we learn that using fine prints of the law, retailers are selling above MRP and getting away   The laws related to maximum retail price (MRP) have been carelessly drafted that even shops which sell above MRP...

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Moneylife Digital Team 22 June 2012
A tourist on tour with Cox & Kings' European Whirl was asked to pay more and still could not visit many places as the guided tour was “panoramic view only”. Is it due to cost cutting or cutting corners by operators to cope with the rupee depreciation?  The sharp depreciation of the...

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You buy travel insurance thinking that you will be covered for any mishaps, but does it really protect you in the time of need? The details are in the fine print as discovered by Cox and Kings Europe tourists even as C&K is giving its “customers” a rude brush-off Cox and Kings' (C&K)...

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Moneylife Digital Team 20 June 2012
Tourists on a tour with Cox & Kings' European Whirl lost all valuables they had kept in C&K bus as per instructions from their guide on the last day   It is widely believed that travelling abroad with a reputed tour operator ensures safety, security and fulfilment of the promises...

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Moneylife Digital Team 19 June 2012
While hearing a case on claims rejection, the North District Consumer Disputes Redressal Forum (New Delhi) said that death due to a mosquito bite is an accident and is covered under accidental death insurance, according to a report. When a snake bites a person, it is considered as an...

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British Airways denied the lady permission to take the flight to London, saying her onwards journey did not show as confirmed in their system, due to which the woman had to purchase fresh tickets at a higher price   New Delhi: For not allowing a woman to board its flight despite...

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UP government has asked banks to ensure special alertness to check circulation of fake currency and emphasise on security of ATMs installed on the Indo-Nepal border Lucknow: With a view to check circulation of fake Indian currency notes, the Uttar Pradesh (UP) government on Monday...

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Foreign auto companies delay issues and manage to arm-twist customers in India into settling them, while the same issues would be dealt immediately in their home countries   How proactively customer-friendly are international auto companies in India? How receptive are they to specific...

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Home Ministry had no objections on removing the roaming charges but wants roaming facility to be restricted in certain regions and circles due to security considerations New Delhi: The 'one-nation-one-number' provision, which exempts users from paying roaming charges under the National...

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Moneylife Digital Team 31 May 2012
The Cabinet has cleared the National Telecom Policy or NTP 2012, which would allow mobile users to roam without paying any extra charges and port same number to any operator across India The Cabinet on Thursday approved the National Telecom Policy (NTP) 2012 that proposes to abolish...

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Moneylife Digital Team 29 May 2012
  The Forum held that the MSEDCL had provided deficient services to the consumer and not bothered to replace the faulty meter and hence was liable to compensate Thane: The Thane District Consumers Grievances Redressal Forum has held that the Maharashtra State Electricity Distribution...

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Did you hear from Citibank recently about the discontinuance of the 12-year old Citibank-Jet Airways co-branded credit cards? Citibank and Jet Airways are both trying to tug you into their direction. Here are some pointers to make your choice… Citibank and Jet Airways first came together...

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“It’s the economy stupid,” said an airline executive I know. While innovative ways to price various services is the global airline model these days, there are days it gets too much and some of these are ahead of us! Airlines are in dire straits in India but that is something we all...

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