You can easily get refund of a train ticket bought through the Railways passenger reservation system or PRS, either online or through a ticket window. There may be some delay in refund for tickets bought from private re-sellers
Veeresh Malik
If there is one technology based product in India, which showcases domestic Indian skillsets as well as has a history of being able to very deftly and adroitly avoid falling into the trap of lop-sided foreign solutions, then it has to be the Indian Railway\'s Passenger Reservation System, or PRS for short. Handling between 1.5 to 2.25 million separate transactions per day, each transaction being for anything from one to six passengers, covering over 2,500 trains with over 50 different classes of travel and no count on quotas, concessions and more - the PRS has set a benchmark all over the world, which some of us who have worked on databases as well as other technologies can only begin to understand.